Journal
ANIART Blog
Cases, insights and e-commerce trends from the ANIART team.
Articles and case studies
Development 22.05.2019
CRM for a Training Centre: 8 Tools for Managers, Trainers and Coaches
A training centre talks to clients across social networks, messengers, the website and the phone. Eight CRM tools that keep enquiries from getting lost — and the figures from one real rollout.
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Insight 21.05.2019
Unconventional Communication with a Social Media Audience
Fashion brands gather thousands of followers, but 8 out of 10 stay passive content consumers. How in-store photos with a QR code turned that audience into a viral channel: 270% traffic growth in 5 days.
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Development
20.05.2019
Service Desk for large retail: a ready-made ITSM solution
Support stuck in permanent emergency mode, equipment failing, the same incidents returning. A ready-made Service Desk for retail chains, built on the corporate portal your company already runs.
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Insight 20.05.2019
Voice Control in E-commerce: Cross-Browser Speech Recognition for Site Search
How to let shoppers dictate a search query in any browser: capturing audio with getUserMedia, streaming it over WebSocket to the Google Speech API, and returning results in real time.
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Development 20.05.2019
CRM for Dental Clinics: an 11-Point Strategy
An 11-point strategy for a dental clinic network: one system holding patients, documents, schedules, service accounting and reporting, available from any device in any branch.
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Development 17.05.2019
Online Banking Module: Bank Statements Straight Into Your Corporate Portal
A delayed bank notification stalls project decisions. The Online Banking module pulls statements from internet banking and publishes them in the corporate portal's activity stream within 5 minutes.
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Insight 16.05.2019
A Mobile App in an Omnichannel Model: Value First, Channels Second
A mobile app should not duplicate the website: it earns its place by offering distinct value. How a pedometer turning steps into bonus points replaces expensive SMS and email channels.
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Development 16.05.2019
A Full-Scale Online Store Specification: A Working Template
We publish a typical full-scale specification for an electronics and home appliance online store — a working template clients can use as the basis for their own project documents.
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Development 16.05.2019
A Technical Specification Built on USE CASES: A Real Example
A real technical specification built on USE CASES: insurance against a deadline and a budget agreed only verbally. Twenty-five scenarios for a school system, suitable for any framework, Laravel included.
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